lounge area

Frequently Asked Questions

  • What time is check-in/check-out?

    • Check-in 3:00 PM and Check-out is 12:00 PM

  • Do you allow smoking on property?

    • Claridge is a non-smoking property.

  • Do you allow pets?

    • Yes, we allow pets and have a special offer available to book. Learn more here.

  • How much do you charge for high-speed/Wi-Fi internet access?

    • Wi-Fi is included with the daily Urban Fee

  • Do you have accessible rooms?

    • Claridge House Chicago is committed to providing equal access and oppourtunity for individuals with disabilities. Learn more about our Accessible guest rooms here.

  • Do you have a fitness center? What kind of equipment does it have? What are the Hours?

    • Yes, our fitness center has 2 treadmills, 2 bikes, free weights, and weight machines. It is open 24 hours a day.

  • Do you have a pool and/or Spa?

    • We have a Spa and all guests staying at the Claridge House receive 10% off all services. For Spa bookings and more information, visit here.

  • Do you have on-site parking?

  • What does the Urban Fee include?

    • The daily urban fee of $25.00 (plus tax) includes: 2 bottled waters, 10% off all services at the Spa at the Gold Coast, 15% discount at Boutique Bar (when you show your guest room key), 15% discount at Sushi by Bou Gold Coast (when you show your guest room key), Daily wine hour (5-6pm), Wi-Fi, Access to Business center/printing/faxing, access to fitness center, local phone calls, in-room coffee & tea.